Revolutionizing the Airline Industry with Improved Communication and CollaborationBy BroadVision on June 29, 2015
Commercial airlines employ 8.7 million people and support an additional 50 million more workers, in offices and airports around the globe, and they move three million passengers per day over 100,000 flights.
The result is millions of people disconnected, yet interconnected in their jobs. This does not include the millions of packages and cargo transported on commercial and non-commercial planes. Problems arise every day, from small mechanical issues, to flight cancellations due to weather, to mixed-up reservations, to lost luggage and packages.
Regardless, airline colleagues must communicate with each other to make the best of all situations and delight their customers.