Galaxy Financial – Private Wealth ManagementBy BroadVision on June 10, 2016
Galaxy Financial Services is a global provider of financial services with headquarters in New York, and offices around the world.
See how Galaxy uses Vmoso in its Private Wealth Management division to enable secure, efficient communication with its most valued customers.Read Transcript
Galaxy Financial Services is a global provider of financial services with headquarters in New York, and offices around the world. Galaxy uses Vmoso in both its Investment Banking and Private Wealth Management divisions to enable efficient communication and collaboration between its employees, and between its employees and customers.
Jennifer is a private wealth manager Galaxy. She is reviewing the overnight markets in Asia, checking in on what has happened in Europe and preparing for the start of business in the US. Troubling news from central Asia caused the markets overseas to react negatively, and the US markets will almost certainly do the same. Jennifer knows she needs to calm her clients who have diversified portfolios of stocks, bonds, real estate and art.
Jennifer sends out messages to each of her clients. She is able to send out a general message to everyone using Vmoso. She knows it will be secure and private while meeting the bank’s strict policies.
Jennifer receives a message from Michael, a millionaire technology executive who checked his portfolio and is panicking about the morning losses.
Michael explains to Jennifer that he is about to make a large real estate purchase and wants to have his agent in the financial conversation. Jennifer agrees that real estate should be part of his long-term financial planning. She suggests setting up a Vmoso chat and include Greg, Michael’s real estate advisor in the conversation.
Greg can use email to engage with Jennifer and Michael’s discussion. Jennifer suggests to Michael that by using Vmoso the entire conversation and information exchange will be safe and secure. In addition, the conversation will be organized for future reference.
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It has been a few months since the problems in central Asia. The markets have stabilized and Jennifer has strengthened her relationships with her clients.
Michael has asked her about long term asset protection. She suggests that he includes his lawyers and insurance experts into the discussion.
Marcia and Jack, legal and insurance counsel to both of Jennifer’s clients are able to see the investment history and though process each client has gone through to arrive at the conclusion they want to use insurance to protect their assets.
Jennifer uses Vmoso to set up a task, asking Jim to propose what type and how much insurance each of her clients would need. The task will remain open until an action takes place and Jennifer or her client closes it.
Vmoso has helped Jennifer engage with her clients, keeping them informed in a secure, private communication environment, and preserving these discussions for her successor when she moves on from her current role.