Galaxy CableBy BroadVision on August 26, 2015
Galaxy Cable Inc is a full service provider of cable TV, internet and voice services to both residential and commercial customers, serving 30M households and 2M businesses.
See how Galaxy use Vmoso to enable:
– self-service customer service through knowledge bases and discussion forums
– personalized customer service for residential customers via integration with Galaxy’s CRM system
– collaborative customer service for business customers via Vmoso’s sophistication collaboration capabilities