Knowledge Management Matters More Than Ever
In the early 2000s, everyone was talking about “knowledge management”. But over the years, it has been attracting less and less attention. This seems strange, because knowledge management matters more than ever. The last decade has seen more and more of our communication, information and transactions moved online. Now, many organisations are embarking on major digital transformation projects to accelerate that. With the physical filing cabinet becoming increasingly obsolete, the need for better management of digital knowledge is obvious.