This policy is effective as of October 7, 2016. BroadVision, Inc. participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework. BroadVision, Inc. is committed to subjecting all personal data received from European Union (EU) member countries, in reliance on the Privacy Shield Framework, to the Framework’s applicable Principles. To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce’s Privacy Shield List.
BroadVision, Inc. is responsible for the processing of personal data it receives, under the Privacy Shield Framework. BroadVision, Inc. complies with the Privacy Shield Principles for all onward transfers of personal data from the EU, including the onward transfer liability provisions.
With respect to personal data received or transferred pursuant to the Privacy Shield Framework, BroadVision, Inc. is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, BroadVision, Inc. may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
BroadVision, Inc. has further committed to cooperate with EU data protection authorities (DPAs) with regard to unresolved Privacy Shield complaints concerning human resources data transferred from the EU in the context of the employment relationship.
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request
Under certain conditions, more fully described on the Privacy Shield website, you may invoke binding arbitration when other dispute resolution procedures have been exhausted.
BroadVision complies with the U.S. – Swiss Safe Harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from and Switzerland. BroadVision has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view BroadVision’s certification, please visit https://safeharbor.export.gov/swisslist.aspx
Collection of Personal Information
BroadVision may collect personal data from customers both online and offline. In many cases, such information will be collected directly from you, such as through a transaction or inquiry, or your submission of a form, registration, or communication to us. Information may also be gathered through your activities and interactions with us. We may combine data collected from these disparate sources unless we tell you otherwise. BroadVision collects personal data about its customers in a number of ways. In this section, we describe what types of personal data we collect, the ways we collect it, and how we use it. While we have tried to be complete, this list is not necessarily exhaustive, given that these activities can vary from time to time. The types of personal data typically collected by BroadVision may include the following, depending on your activities:
- Contact information, including name, title, street address (home, work), postal code, country, telephone numbers (home, work, cell, etc.), email address (home, work), company name, and other similar information.
- Transactional information, including products or services you inquire about, or request.
You may have opportunities to voluntarily provide Personal Information to Us. For example, if You contact Us to provide feedback or request additional information, we collect Your email address and other Personal Information that You provide. If you choose to use our referral service to tell a friend about our website, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the website. BroadVision does not store this information and uses the information for the sole purpose of sending this one-time email.
As is true of most websites, we gather certain information automatically and store it in log files. This information may include Internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data to analyze trends in the aggregate and administer the site. We may combine this automatically collected log information with other information we collect about you.
MS Internet Explorer Privacy Settings and Information Page: http://windows.microsoft.com/eu-US/internet-explorer/privacy
Google Chrome Privacy Settings and Information Page: http://support.google.com/chrome/bin/answer.py?hl=en&answer=114836
Mozilla Firefox Privacy Settings and Information Page: http://support.mozilla.org/en-US/kb/settings-privacy-browsing-history-do-not-track
For further information on cookies used on broadvision.com click here.
We do not use advertising on our site. However, we do use google analytics solely as previously stated, and Google may use technologies such as cookies to gather information about your activities on this website and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here (or if located in the European Union click here). Please note this does not opt you out of being served ads. You will continue to receive generic ads.
Our website includes Social Media Features, such as the Facebook Like button, and Widgets, such as the Share This button or interactive mini-programs that run on our website. These Features may collect your Internet protocol address, which page you are visiting on our website, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are hosted by a third party. Your interactions with these Features are governed by the privacy statement of the company providing it.
Content and Use of Networks
Because You may voluntarily disclose Personal Information when You post or otherwise transmit Content, please be careful with the information that You choose to disclose.
Information Received From Third-Party Sources
How BroadVision Uses Personal Information
We may use Personal Information to operate, provide, improve, and maintain broadvision.com, services and systems, and to develop new products and services; to prevent abusive and fraudulent use of BroadVision products, services and systems and other content; to send You administrative messages, and information about content, and BroadVision services in which we believe You may be interested; and for other administrative and internal business purposes. If You no longer want to be contacted by Us, please contact firstname.lastname@example.org.
When Personal Information may be Disclosed
In the event of a change in ownership, or a merger with, acquisition by, or sale of assets to, another entity, we reserve the right to transfer all of Your Personal Information, including email addresses, to that entity. BroadVision will use reasonable efforts to notify registered users of such a transfer (by a posting on our home page, or by email to a BroadVision Member’s email address that was provided to us, as chosen by us in our discretion).
We use industry standard security measures to protect against the loss, misuse, and alteration of Personal Information under our control. Although we make good faith efforts to maintain the security of such Personal Information, we cannot guarantee that it will remain free from unauthorized access, use, disclosure, or alteration. Further, while we work hard to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent “hackers” or other unauthorized persons from illegally accessing or obtaining this information. If we learn of a security breach, we may attempt to notify You electronically so that You can take appropriate protective steps. By using the BroadVision or providing Personal Information to us, You agree that we can communicate with You electronically regarding security, privacy, and administrative issues. If a security systems breach occurs, BroadVision may post a notice on the BroadVision homepage (www.broadvision.com), or elsewhere on BroadVision websites and may send email to You at the email address You have provided to us.
BroadVision products are not directed to children and we do not knowingly collect any personally identifiable information from children under 13 years of age through our sites Any person who provides Personal Information through BroadVision platforms represents to us that he or she is 13 years of age or older. If BroadVision learns that Personal Information has been collected from a user under 13 years of age on or through our products or services, then BroadVision will take the appropriate steps to cause this information to be deleted immediately.
Upon request BroadVision will provide you with information about whether we hold any of your personal information. You may, at any time, update, correct, or delete certain categories of Personal Information that or by emailing our Customer Support at email@example.com or by contacting us by telephone or postal mail at the contact information listed below. We will respond to your request within a reasonable timeframe.
BroadVision will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Email Communications and Unsolicited Commercial Email
We may send You administrative messages, and updates regarding BroadVision products and services, by email. You may choose to stop receiving our marketing emails by following the unsubscribe instructions included in these emails, accessing the email preferences in your account settings page, or you can contact us at firstname.lastname@example.org.
The BroadVision website may contain links to websites and services provided by third parties. Any Personal Information You provide on third-party sites or services is provided directly to that third party and is subject to that third party’s policies governing privacy and security. We are not responsible for the content or privacy and security practices and policies of third-party sites or services to which links are displayed on the BroadVision website. We encourage You to learn about third parties’ privacy and security policies before providing them with Personal Information.
Other BroadVision Privacy Policies
You may contact us at: BroadVision, Inc., 1700 Seaport Blvd. Suite 210, Redwood City, CA 94063 or contact us via email at email@example.com.
|Google Analytics Cookie||__utmt||1st-party||Used to throttle request rate.|
|Google Analytics Cookie||__utmc||1st-party||Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with theĘ__utmbĘcookie to determine whether the user was in a new session/visit.|
|Vimeo Cookie||player||3rd-party||Used to gather metadata for the Vimeo player widget embedded on the page.|
|Vimeo Cookie||vuid||3rd-party||Contains information related to the video on the page.|
|3rd-party||When visitors comment on the BroadVision blog, they get cookies stored on their computer. This is purely a convenience, so that the visitor won’t need to re-type all their information (including name, email and URL) again when they want to leave another comment.|
|Session Cookie||session||1st-party||Used to maintain the session.|
|SmartRecruiters Cookies||.smartrecruiters.com||3rd-party||Used to tell the Web server that you have returned to a specific page. For example, if you register with SmartRecruiters site or services through BroadVision.com, a cookie helps SmartRecruiters to recall your specific information on subsequent visits. This simplifies the process of recording your Personal Information, such as Login information.|
|1st- and 3rd-party||Pardot setsĘfirst-party cookiesĘfor tracking purposes, and setsĘthird-party cookiesĘfor redundancy.ĘUsing first-party and third-party cookies togetherĘis standard in the marketing automation industry.ĘPardot cookies do not store personally identifying information, they store only a unique identifier. Sometimes Pardot has to use third-party cookies: this exception isĘbased on how different web browsers handle cookies. Pardot will use third-party cookies in the following instances: When your account does not haveĘa vanity CNAME, and on https pages.|
|GetClicky Cookies||GetClicky||3rd-party||Tool for gathering web statistics.|
|Clearvale Cookies||info.clearvale.com||3rd-party||Used to track usage and enable useful services and features on Clearvale. Some cookies are necessary for the proper operation of Clearvale and disabling or removing them may have an adverse impact on the proper function and user experience. The table on https://www.clearvale.com/marketing/en/privacy.html explains the cookies we use and why.|
|Media Shower Cookies||.mediashower.com||3rd-party||Although Media Shower may track the numbers of visitors to inform us on how best to update the Website and enhance the experience for all visitors, Personal Information is not extracted in this process. We use tracking information on an aggregated basis to help us operate the Website, enhance and improve our service, improve the look of the site and display advertising and marketing information.|