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Support

By purchasing BroadVision products, you have made an investment in cutting-edge technology. BroadVision's Worldwide Customer Support Organization is dedicated to providing quality service in a timely and efficient manner to maximize customer satisfaction.

BroadVision offers customers a range of support services — from installing and configuring BroadVision products to resolving any problems and issues that arise while developing or operating your BroadVision-based site.

Online Support

Join the following support networks that are dedicated to your specific product needs and questions. They are interactive and free. If you are an existing BroadVision customer and have a current license subscription or maintenance contract with BroadVision, you will be able to open and track a support issue, access Product Documentation, Download patches, access the support Knowledge Base, Product Forums and more.

If you're a Clearvale customer, please join Clearvale Connect
If you're a K2 (portals and commerce) customer, please join BV World
If you're a QuickSilver customer, please join QuickSilver Connection
Email and Telephone Support

You can also initiate requests by or by phone. Please use phone access for high priority issues.