BroadVision 9 Support

BroadVision 9 Support

By purchasing BroadVision products, you have made an investment in cutting-edge technology. BroadVision’s worldwide customer support organization is dedicated to providing quality service in a timely and efficient manner to maximize customer satisfaction.

BroadVision offers customers a range of support services — from installing and configuring BroadVision products to resolving any problems and issues that arise while developing or operating your BroadVision-based site.

Online Support

For questions about using BroadVision 9 and other legacy BroadVision server product suites, please join BV World. The BV World social support network is an interactive and free online community dedicated to needs and questions for the BroadVision 9 and legacy BroadVision products. You will have access to frequently asked questions, product forums and more. If you are an existing BroadVision customer and have a current maintenance contract with BroadVision, you will be able to open and track support cases online, access production documentation, and download patches.

Support Centers

BroadVision has Support Centers in North America, Europe, Japan, China and India. Support is available in local business hours via the social support networks, by email at support@broadvision.com and via the following phone numbers:

North American Support Center

+1 866-441-0224

European Support Center

(UK): +44 (0) 207-060-0678(Germany): +49 (0) 89-9921-6474

Chinese Support Center

+86 400-706-0553