This policy is effective as of November 20, 2015. BroadVision complies with the U.S. – E.U. Safe Harbor framework and the U.S. – Swiss Safe Harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from European Union member countries and Switzerland. BroadVision has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view BroadVision’s certification, please visit http://www.export.gov/safeharbor/
Collection of Personal Information
BroadVision may collect personal data from customers both online and offline. In many cases, such information will be collected directly from you, such as through a transaction or inquiry, or your submission of a form, registration, or communication to us. Information may also be gathered through your activities and interactions with us. We may combine data collected from these disparate sources unless we tell you otherwise. BroadVision collects personal data about its customers in a number of ways. In this section, we describe what types of personal data we collect, the ways we collect it, and how we use it. While we have tried to be complete, this list is not necessarily exhaustive, given that these activities can vary from time to time. The types of personal data typically collected by BroadVision may include the following, depending on your activities:
- Contact information, including name, title, street address (home, work), postal code, country, telephone numbers (home, work, cell, etc.), email address (home, work), company name, and other similar information.
- Transactional information, including products or services you inquire about, or request.
You may have opportunities to voluntarily provide Personal Information to Us. For example, if You contact Us to provide feedback or request additional information, we collect Your email address and other Personal Information that You provide. If you choose to use our referral service to tell a friend about our website, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the website. BroadVision does not store this information and uses the information for the sole purpose of sending this one-time email.
As is true of most websites,] we gather certain information automatically and store it in log files. This information may include Internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We may combine this automatically collected log information with other information we collect about you. We do this [to improve services we offer you, to improve marketing, analytics, or site functionality. Broadvision and our affiliates, or analytics provider, Google analytics, use technologies such as cookies, beacons, tags, and scripts, to analyze trends, administer the website, tracking users’ movements around the website, and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual and aggregated use Google analytics to track site usage solely for our own information. We do not use any other third party or share this data with third parties. Users may choose to view, block, or remove cookies set by BroadVision websites through their web browser settings (or any website cookies for that matter). Please consult the Privacy Settings and Information Page of your specific browser below to find how. Switching off cookies may restrict Your use of BroadVision websites and/or affect the way in which BroadVision products operate. Here are some useful links for your convenience. MS Internet Explorer Privacy Settings and Information Page: http://windows.microsoft.com/eu-US/internet-explorer/privacy Google Chrome Privacy Settings and Information Page: http://support.google.com/chrome/bin/answer.py?hl=en&answer=114836 Mozilla Firefox Privacy Settings and Information Page: http://support.mozilla.org/en-US/kb/settings-privacy-browsing-history-do-not-track For further information on cookies used on broadvision.com click here. We use Vimeo for render video; we do not use this for tracking any activity on the site. Vimeo may us Local Storage, such as HTML5 to collect and store information. Various browsers may offer their own management tools for removing HTML5. We do not use advertising on our site. However, we do use google analytics solely as previously stated, and Google may use technologies such as cookies to gather information about your activities on this website and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here. Our website includes Social Media Features, such as the Facebook Like button, and Widgets, such as the Share This button or interactive mini-programs that run on our website. These Features may collect your Internet protocol address, which page you are visiting on our website, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are hosted by a third party. Your interactions with these Features are governed by the privacy statement of the company providing it.
Content and Use of Networks
Because You may voluntarily disclose Personal Information when You post or otherwise transmit Content, please be careful with the information that You choose to disclose. You can log in to our website using sign-in services such as Facebook Connect or an Open ID provider. These services will authenticate your identity, provide you the option to share certain personal information (such as your name and email address) with us, and to pre-populate our sign up form. Services like Facebook Connect give you the option to post information about your activities on this website to your profile page to share with others within your network.
Information Received From Third-Party Sources
How BroadVision Uses Personal Information
We may use Personal Information to operate, provide, improve, and maintain broadvision.com, services and systems, and to develop new products and services; to prevent abusive and fraudulent use of BroadVision products, services and systems and other content; to send You administrative messages, and information about content, and BroadVision services in which we believe You may be interested; and for other administrative and internal business purposes. If You no longer want to be contacted by Us, please contact email@example.com.
When Personal Information may be Disclosed
We use industry standard security measures to protect against the loss, misuse, and alteration of Personal Information under our control. Although we make good faith efforts to maintain the security of such Personal Information, we cannot guarantee that it will remain free from unauthorized access, use, disclosure, or alteration. Further, while we work hard to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent “hackers” or other unauthorized persons from illegally accessing or obtaining this information. If we learn of a security breach, we may attempt to notify You electronically so that You can take appropriate protective steps. By using the BroadVision or providing Personal Information to us, You agree that we can communicate with You electronically regarding security, privacy, and administrative issues. If a security systems breach occurs, BroadVision may post a notice on the BroadVision homepage (www.broadvision.com), or elsewhere on BroadVision websites and may send email to You at the email address You have provided to us.
BroadVision products are not directed to children and we do not knowingly collect any personally identifiable information from children under 13 years of age through our sites Any person who provides Personal Information through BroadVision platforms represents to us that he or she is 13 years of age or older. If BroadVision learns that Personal Information has been collected from a user under 13 years of age on or through our products or services, then BroadVision will take the appropriate steps to cause this information to be deleted immediately.
You may, at any time, update, correct, or delete certain categories of Personal Information that You have provided by logging in to broadvision.com and updating or removing the Personal Information [or by emailing our Customer Support at firstname.lastname@example.org or by contacting us by telephone or postal mail at the contact information listed below. We will respond to your request within a reasonable timeframe. BroadVision will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Email Communications and Unsolicited Commercial Email
We may send You administrative messages, and updates regarding BroadVision products and services, by email.
The BroadVision website may contain links to websites and services provided by third parties. Any Personal Information You provide on third-party sites or services is provided directly to that third party and is subject to that third party’s policies governing privacy and security. We are not responsible for the content or privacy and security practices and policies of third-party sites or services to which links are displayed on the BroadVision website. We encourage You to learn about third parties’ privacy and security policies before providing them with Personal Information.
Other BroadVision Privacy Policies
You may contact us at: BroadVision, Inc., 1700 Seaport Blvd. Suite 210, Redwood City, CA 94063 or contact us via email at email@example.com. The TRUSTe program covers only information that is collected through this website www.broadvision.com , and does not cover information that may be collected through downloadable software or through mobile applications. If you have an unresolved privacy or data use concerns that we have not addressed satisfactorily, please contact TRUSTe at https://feedback-form.truste.com/watchdog/request.
|Google Analytics Cookie||__utmt||1st-party||Used to throttle request rate.|
|Google Analytics Cookie||__utmc||1st-party||Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with theĘ__utmbĘcookie to determine whether the user was in a new session/visit.|
|Vimeo Cookie||player||3rd-party||Used to gather metadata for the Vimeo player widget embedded on the page.|
|Vimeo Cookie||vuid||3rd-party||Contains information related to the video on the page.|
|3rd-party||When visitors comment on the BroadVision blog, they get cookies stored on their computer. This is purely a convenience, so that the visitor won’t need to re-type all their information (including name, email and URL) again when they want to leave another comment.|
|Session Cookie||session||1st-party||Used to maintain the session.|
|SmartRecruiters Cookies||.smartrecruiters.com||3rd-party||Used to tell the Web server that you have returned to a specific page. For example, if you register with SmartRecruiters site or services through BroadVision.com, a cookie helps SmartRecruiters to recall your specific information on subsequent visits. This simplifies the process of recording your Personal Information, such as Login information.|
|1st- and 3rd-party||Pardot setsĘfirst-party cookiesĘfor tracking purposes, and setsĘthird-party cookiesĘfor redundancy.ĘUsing first-party and third-party cookies togetherĘis standard in the marketing automation industry.ĘPardot cookies do not store personally identifying information, they store only a unique identifier. Sometimes Pardot has to use third-party cookies: this exception isĘbased on how different web browsers handle cookies. Pardot will use third-party cookies in the following instances: When your account does not haveĘa vanity CNAME, and on https pages.|
|GetClicky Cookies||GetClicky||3rd-party||Tool for gathering web statistics.|
|Clearvale Cookies||info.clearvale.com||3rd-party||Used to track usage and enable useful services and features on Clearvale. Some cookies are necessary for the proper operation of Clearvale and disabling or removing them may have an adverse impact on the proper function and user experience. The table on https://www.clearvale.com/marketing/en/privacy.html explains the cookies we use and why.|
|Media Shower Cookies||.mediashower.com||3rd-party||Although Media Shower may track the numbers of visitors to inform us on how best to update the Website and enhance the experience for all visitors, Personal Information is not extracted in this process. We use tracking information on an aggregated basis to help us operate the Website, enhance and improve our service, improve the look of the site and display advertising and marketing information.|