BroadVision Privacy Policy

This policy is effective as of November 20, 2015. BroadVision complies with the U.S. – E.U. Safe Harbor framework and the U.S. – Swiss Safe Harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from European Union member countries and Switzerland. BroadVision has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view BroadVision’s certification, please visit http://www.export.gov/safeharbor/

PRIVACY POLICY

This Privacy Policy covers and describes how BroadVision, Inc. (“BroadVision”) collects, uses and discloses information we collect when You use or visit our website www.broadvision.com. We value Your privacy, and want to help make Your experience with broadVision.com as satisfying and safe as possible. We have established this Privacy Policy to explain how we collect Personal Information (as defined below), and how we use and disclose that Personal Information.  “Personal Information,” as used in this Privacy Policy, is information that allows a person to directly identify an individual, such as the individual’s name or email address, and information that we combine directly with such identifying information.  By using this website, You expressly consent to the information handling practices described in this Privacy Policy.

Collection of Personal Information

BroadVision may collect personal data from customers both online and offline. In many cases, such information will be collected directly from you, such as through a transaction or inquiry, or your submission of a form, registration, or communication to us. Information may also be gathered through your activities and interactions with us. We may combine data collected from these disparate sources unless we tell you otherwise. BroadVision collects personal data about its customers in a number of ways. In this section, we describe what types of personal data we collect, the ways we collect it, and how we use it. While we have tried to be complete, this list is not necessarily exhaustive, given that these activities can vary from time to time. The types of personal data typically collected by BroadVision may include the following, depending on your activities:

  • Contact information, including name, title, street address (home, work), postal code, country, telephone numbers (home, work, cell, etc.), email address (home, work), company name, and other similar information.
  • Transactional information, including products or services you inquire about, or request.

You may have opportunities to voluntarily provide Personal Information to Us. For example, if You contact Us to provide feedback or request additional information, we collect Your email address and other Personal Information that You provide. If you choose to use our referral service to tell a friend about our website, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the website. BroadVision does not store this information and uses the information for the sole purpose of sending this one-time email.

Tracking Technologies

As is true of most websites,] we gather certain information automatically and store it in log files. This information may include Internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We may combine this automatically collected log information with other information we collect about you. We do this [to improve services we offer you, to improve marketing, analytics, or site functionality. Broadvision and our affiliates, or analytics provider, Google analytics, use technologies such as cookies, beacons, tags, and scripts, to analyze trends, administer the website, tracking users’ movements around the website, and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual and aggregated use Google analytics to track site usage solely for our own information. We do not use any other third party or share this data with third parties. Users may choose to view, block, or remove cookies set by BroadVision websites through their web browser settings (or any website cookies for that matter). Please consult the Privacy Settings and Information Page of your specific browser below to find how. Switching off cookies may restrict Your use of BroadVision websites and/or affect the way in which BroadVision products operate. Here are some useful links for your convenience. MS Internet Explorer Privacy Settings and Information Page: http://windows.microsoft.com/eu-US/internet-explorer/privacy Google Chrome Privacy Settings and Information Page: http://support.google.com/chrome/bin/answer.py?hl=en&answer=114836 Mozilla Firefox Privacy Settings and Information Page: http://support.mozilla.org/en-US/kb/settings-privacy-browsing-history-do-not-track For further information on cookies used on broadvision.com click here. We use Vimeo for render video; we do not use this for tracking any activity on the site. Vimeo may us Local Storage, such as HTML5 to collect and store information. Various browsers may offer their own management tools for removing HTML5. We do not use advertising on our site. However, we do use google analytics solely as previously stated, and Google    may use technologies such as cookies to gather information about your activities on this website and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here. Our website includes Social Media Features, such as the Facebook Like button, and Widgets, such as the Share This button or interactive mini-programs that run on our website. These Features may collect your Internet protocol address, which page you are visiting on our website, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are hosted by a third party. Your interactions with these Features are governed by the privacy statement of the company providing it.

Content and Use of Networks

Because You may voluntarily disclose Personal Information when You post or otherwise transmit Content, please be careful with the information that You choose to disclose. You can log in to our website using sign-in services such as Facebook Connect or an Open ID provider. These services will authenticate your identity, provide you the option to share certain personal information (such as your name and email address) with us, and to pre-populate our sign up form. Services like Facebook Connect give you the option to post information about your activities on this website to your profile page to share with others within your network.

Information Received From Third-Party Sources

We may also obtain information, including Personal Information, from third-party sources. This includes certain Personal Information that may be provided to us through the installation and use of BroadVision Applications on third party web sites. If we directly combine information from other third parties with Personal Information that we collect on the BroadVision website, we will treat the combined information as ‘Personal Information’ and handle it in accordance with this Privacy Policy.

How BroadVision Uses Personal Information

We may use Personal Information to operate, provide, improve, and maintain broadvision.com, services and systems, and to develop new products and services; to prevent abusive and fraudulent use of BroadVision products, services and systems and other content; to send You administrative messages, and information about content, and BroadVision services in which we believe You may be interested; and for other administrative and internal business purposes. If You no longer want to be contacted by Us, please contact webmaster@broadvision.com.

When Personal Information may be Disclosed

BroadVision is not in the business of renting or selling email addresses and other information, and does not share Personal Information with third parties except in the limited circumstances described in this Privacy Policy. Please be aware, however, that any information that You voluntarily choose to display on any publicly available portion of BroadVision becomes publicly available and may be collected and used by others without restriction. To request removal of your personal information from our site, contact us at support@broadvision.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why. BroadVision Service Providers. We may provide Personal Information to third parties for their use in performing internal business functions (including but not limited to payment processing, maintenance, security, data analysis, or data hosting) on our behalf. These third party providers are restricted from using this data in any way other than to provide services to BroadVision. Transfers to subsequent third parties are covered by the provisions in this Policy regarding notice and choice and the service agreements with our Customers and suppliers. BroadVision Affiliates. BroadVision may share some or all of Your Personal Information with its affiliates, in which case we will seek to require those affiliates to honor this Privacy Policy. You may, at any time, opt out of having Your Personal Information shared with our affiliates by contacting us via email at webmaster@broadvision.com. Legal Requirements. We may disclose Personal Information if we have a good-faith belief that doing so is required by a subpoena or other judicial or administrative order or otherwise required by law. Additionally, we may disclose Personal Information where we, in good faith, deem it appropriate or necessary to prevent violation of our agreements; take precautions against liability; protect the rights, property, or safety of BroadVision, any individual, or the general public; maintain and protect the security and integrity of our services or infrastructure; protect ourselves and our services from fraudulent, abusive, or unlawful uses; investigate and defend ourselves against third-party claims or allegations; or assist government enforcement agencies. In the event of a change in ownership, or a merger with, acquisition by, or sale of assets to, another entity, we reserve the right to transfer all of Your Personal Information, including email addresses, to that entity. BroadVision will use reasonable efforts to notify registered users of such a transfer (by a posting on our home page, or by email to a BroadVision Member’s email address that was provided to us, as chosen by us in our discretion).

Security

We use industry standard security measures to protect against the loss, misuse, and alteration of Personal Information under our control. Although we make good faith efforts to maintain the security of such Personal Information, we cannot guarantee that it will remain free from unauthorized access, use, disclosure, or alteration. Further, while we work hard to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent “hackers” or other unauthorized persons from illegally accessing or obtaining this information. If we learn of a security breach, we may attempt to notify You electronically so that You can take appropriate protective steps. By using the BroadVision or providing Personal Information to us, You agree that we can communicate with You electronically regarding security, privacy, and administrative issues.  If a security systems breach occurs, BroadVision may post a notice on the BroadVision homepage (www.broadvision.com), or elsewhere on BroadVision websites and may send email to You at the email address You have provided to us.

Children

BroadVision products are not directed to children and we do not knowingly collect any personally identifiable information from children under 13 years of age through our sites Any person who provides Personal Information through BroadVision platforms represents to us that he or she is 13 years of age or older. If  BroadVision learns that Personal Information has been collected from a user under 13 years of age on or through our products or services, then BroadVision will take the appropriate steps to cause this information to be deleted immediately.

Your Choices

You may, at any time, update, correct, or delete certain categories of Personal Information that You have provided by logging in to broadvision.com and updating or removing the Personal Information [or by emailing our Customer Support at support@broadvision.com or by contacting us by telephone or postal mail at the contact information listed below. We will respond to your request within a reasonable timeframe. BroadVision will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Email Communications and Unsolicited Commercial Email

We may send You administrative messages, and updates regarding BroadVision products and services, by email.

Third-Party Service

The BroadVision website may contain links to websites and services provided by third parties. Any Personal Information You provide on third-party sites or services is provided directly to that third party and is subject to that third party’s policies governing privacy and security. We are not responsible for the content or privacy and security practices and policies of third-party sites or services to which links are displayed on the BroadVision website. We encourage You to learn about third parties’ privacy and security policies before providing them with Personal Information.

International Users

The BroadVision website is hosted in the United States. If You use the BroadVision website from the European Union, or any other region with laws governing data collection and use that may differ from U.S. law, please note that You are transferring Your personal data to the United States. The United States does not have the same data protection laws as the European Union and other regions. By providing Personal Information under this Privacy Policy, You consent to the use of Personal Information in accordance with this Privacy Policy and the transfer of Your Personal Information to the United States.

Changes and Updates to This Privacy Policy

We may occasionally update this Privacy Policy. If we do, we will update the “effective date” at the top of the Privacy Policy. We encourage You to periodically review this Privacy Policy to stay informed about our collection, use, and disclosure of Personal Information to BroadVision. Your continued use of BroadVision products and services constitutes Your agreement to this Privacy Policy and any updates. We reserve the right to modify this Privacy Policy at any time, so please review it frequently. If we make material changes to this Privacy Policy, we will notify You here, by email, or by means of a notice on our home page prior to the change becoming effective.

Other BroadVision Privacy Policies

In addition to this policy, BroadVision has other privacy policies that are tailored for the different ways your Personal Information is collected by different BroadVision solution  offerings. See Vmoso Privacy Policy found here and the Clearvale Privacy Policy at the bottom of the page here.

Contacting BroadVision

You may contact us at: BroadVision, Inc., 1700 Seaport Blvd. Suite 210, Redwood City, CA 94063 or contact us via email at support@broadvision.com. The TRUSTe program covers only information that is collected through this website www.broadvision.com , and does not cover information that may be collected through downloadable software or through mobile applications. If you have an unresolved privacy or data use concerns that we have not addressed satisfactorily, please contact TRUSTe at https://feedback-form.truste.com/watchdog/request.

 

 

CookieNameCookie TypeDescription
Google Analytics Cookie__utma1st-partyUsed to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics.
Google Analytics Cookie__utmt1st-partyUsed to throttle request rate.
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Vimeo Cookieplayer3rd-partyUsed to gather metadata for the Vimeo player widget embedded on the page.
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CookieNameCookie TypePrivacy Policy Information
WordPress Cookiescomment_author
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3rd-partyWhen visitors comment on the BroadVision blog, they get cookies stored on their computer. This is purely a convenience, so that the visitor won’t need to re-type all their information (including name, email and URL) again when they want to leave another comment.
Session Cookiesession1st-partyUsed to maintain the session.
SmartRecruiters Cookies.smartrecruiters.com3rd-partyUsed to tell the Web server that you have returned to a specific page. For example, if you register with SmartRecruiters site or services through BroadVision.com, a cookie helps SmartRecruiters to recall your specific information on subsequent visits. This simplifies the process of recording your Personal Information, such as Login information.
Pardot Cookiespi.pardot.com

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1st- and 3rd-partyPardot setsĘfirst-party cookiesĘfor tracking purposes, and setsĘthird-party cookiesĘfor redundancy.ĘUsing first-party and third-party cookies togetherĘis standard in the marketing automation industry.ĘPardot cookies do not store personally identifying information, they store only a unique identifier. Sometimes Pardot has to use third-party cookies: this exception isĘbased on how different web browsers handle cookies. Pardot will use third-party cookies in the following instances: When your account does not haveĘa vanity CNAME, and on https pages.
GetClicky CookiesGetClicky3rd-partyTool for gathering web statistics.
LinkedIn Cookieswww.linkedin.com

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3rd-partyUsed to help recognize you across different Services, learn about your interests both on and off LinkedIn Services, improve your experience, increase security, measure use and effectiveness of our Services, and serve advertising. You can control cookies through their browser settings and other tools. By visiting LinkedIn Services, you consent to the placement of cookies and beacons in your browser and HTML-based emails in accordance with the LinkedIn Privacy Policy.
Clearvale Cookiesinfo.clearvale.com3rd-partyUsed to track usage and enable useful services and features on Clearvale. Some cookies are necessary for the proper operation of Clearvale and disabling or removing them may have an adverse impact on the proper function and user experience. The table on https://www.clearvale.com/marketing/en/privacy.html explains the cookies we use and why.
Media Shower Cookies.mediashower.com3rd-partyAlthough Media Shower may track the numbers of visitors to inform us on how best to update the Website and enhance the experience for all visitors, Personal Information is not extracted in this process. We use tracking information on an aggregated basis to help us operate the Website, enhance and improve our service, improve the look of the site and display advertising and marketing information.