Dr. Pehong Chen launched BroadVision in 1993 and it quickly became one of the world's dominant providers of self-service web applications. Previously he founded Gain Technology, a leading supplier of multimedia software tools, where he pioneered multimedia as an enabling technology for a new generation of business applications. Gain was acquired by Sybase in 1992 for more than $100 million. Having started and run two successful organizations, Dr. Chen uses his resources to help others do the same.

John Cleese was born in England and received a law degree from Cambridge University before beginning his career as a performer and writer. He achieved international fame with his Monty Python films and the BBC-TV series "Fawlty Towers." With the release of A Fish Called Wanda in 1988, Cleese won the BAFTA Award for Best Actor and received an Oscar and Writers Guild nomination. He was most recently seen as 'Q' in 007: The World is Not Enough.

Gene Alvarez is a leading authority on retail IT architectures involving demand chain management, relationship marketing, and e-retailing as well as data warehousing. He has an extensive background in business impact assessment, vendor management, and project management. Alvarez has been involved with the IT industry for more than 16 years.

For over 25 years, Jack Shaw has been a leader in assessing the impact of technology on business strategy. In 1989, Shaw formed a company, eCommerce Strategies. Through consulting and educational seminars, Shaw has deepened his experience and, over the years, has brought his expertise to companies in numerous industries. Shaw wrote the book Surviving the Digital Jungle, and is currently at work on his next book titled, The Autonomic Enterprise™: Toward Self-Managing Business Processes.

Laurie Orlov leads the team covering business applications in eProcurement, supply chain management, ERP and product life cycle development. Her specific research focuses on trends in the application software market, as well as eProcurement, channel management, B2B sell-side software and business intelligence. Prior to joining Forrester, Orlov held senior IT management positions in various high-tech companies.

Peter Fingar is one of the industry's noted experts in digital business strategy and a best-selling author whose books are recognized for their thought leadership. He is co-author of the groundbreaking book, Business Process Management: The Third Wave, which speaks directly to game-changing companies determined to dominate in the decade ahead.