Clearvale Enterprise for Sales and Channels helps your company’s entire sales force stay connected and communicate efficiently throughout all regions and departments. Managers can keep track of the entire team’s activities, and reps can stay up to date with marketing efforts and ensure their activities are aligned with company goals.
Where traditional CRM has focused on tightly controlling customer interactions, Social CRM focuses on integrating all customer engagement channels to enable better communication between customers, customer service and other company employees.
Customer service trends are changing. Customers are becoming more self-sufficient. Studies show that more than 66 percent of customers prefer to solve their own problems before attempting to reach a customer service representative. This is done by searching knowledge bases, looking through question and answer archives…
Clearvale is the social network for business, where transparency and accountability mean real work gets done. Clearvale in Action provides detailed examples of how organizations across a variety of fields are using Clearvale to improve business processes in an effort to make a full social enterprise transformation.
Clearvale Enterprise provides users with the ability to connect, build relationships, share ideas, create content, and learn from one another. But unlike consumer social networking sites, microblogging services, and the like, Clearvale Enterprise provides the ability to create robust, high-availability extranets, intranets, or portals…
One department within the enterprise that stands to benefit greatly from enterprise social networking is human resources (HR). HR departments constantly deal with a number of challenges, changes, and employees. As companies identify areas where social solutions can be put to use, HR should be one of the first and most obvious departments.
Using Clearvale helps the entire sales organization stay connected and improves its ability to manage current and future deals in a single collaborative platform. With increasing pressures to close more deals that impact the company bottom line, sales teams need the right tools to make more informed business decisions.