Diff’rent Roles for Diff’rent Folks

By BroadVision on July 12, 2010

The world don’t move to the beat of just one drum.
What might be right for you, may not be right for some.

It takes different strokes to move the world.”

That quote is take from the theme song to Diff’rent Strokes.  Although including this snippet unfortunately reveals something about my age, I felt it was entirely appropriate given the context.

Every Clearvale network is unique.  Their purposes, organization, appearances, and members are individual.  Clearvale may be your internal enterprise collaboration platform, your partner extranet, your Social CRM solution, or any other number of business uses.  How you choose to use Clearvale may be, and probably will be, different than how I use Clearvale.

Based on your business needs, your member use cases will vary.  In some scenarios, such as with a private intranet, it may be beneficial to enable all members to have full feature access because they are trusted contributors.  In other scenarios, such as with an externally-facing support site, you may want to limit certain functionality to a subset of your members.  For example, you may want to restrict community creation and content management to company representatives.

Clearvale currently provides two user types; administrators and members.  In the forthcoming Clearvale release, we shall introduce expanded and enhanced roles that enable you to distribute tasks and capabilities to members.

  • Owner: Each network shall have a dedicated owner.  By default, this is the member who created the network.  The owner shall have full administrative privileges, including the ability to manage other administrators and make system changes to the network.
  • Administrator: Administrators shall have full administrative privileges, including general network settings, appearance, content management, and member role management.
  • Moderator: Moderators shall have full content management privileges, such as the ability to review reported content, moderate posted content, etc.
  • Writer: Writers shall have all the privileges as today’s “member” role, including the ability to publish content and manage their profiles.
  • Reader: Readers shall the ability to read content, post comments, reply to forum topics, vote in polls, and rate content.  However, readers shall not be able to publish content or create/manage communities.

In addition, you’ll be able to determine the default role for all incoming members.  We plan to also enable you to specify the individual roles for members added via bulk loading.

Perhaps you will use all of these roles in your Clearvale solution.  Perhaps you will only use two or three of them.  The choice is yours.

Everybody’s got a special kind of story.
Everybody finds a way to shine.
They’ll have theirs, and you’ll have yours, and I’ll have mine.
And together we’ll be fine!